Support

We're happy to help. For questions, bug reports, or feedback, email our support team and we'll get back to you as soon as we can.

Frequently asked questions

Where is my data stored? Is it private?

All of your data — heart rate, blood pressure, stand tests, and notes — is stored only on your device. PlotMyPots has no servers and no user accounts, and we never receive, sell, or share your data. It leaves your device only when you choose to export a report. See our Privacy Policy for details.

What do I need to track heart rate?

PlotMyPots reads heart rate from a Bluetooth heart-rate monitor. That includes standard chest straps and arm bands, as well as many sports watches (such as Garmin, Polar, or Wahoo devices) that can broadcast heart rate over Bluetooth — the same way they connect to apps like Strava, Zwift, or Peloton. If your watch can broadcast its heart rate over Bluetooth, it should work with PlotMyPots.

How do I pair a Bluetooth heart-rate monitor?

Choose Bluetooth as your sensor when starting a test, make sure your monitor is on, nearby, and broadcasting heart rate, then select it from the list. Ensure Bluetooth is enabled in iOS Settings.

How do I export or share a report?

Open a test or your results and use the share/export option to generate a PDF or CSV. Your device's standard share sheet lets you email it, save it to Files, or send it however you like. The file goes only where you send it.

How do I delete my data?

You can delete individual records or tests within the app. To remove everything, delete the app from your device — because all data is stored locally, this removes it completely.

Is PlotMyPots a medical device?

No. PlotMyPots is a tracking and educational tool. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding your health.